Telehealth for Advanced Wellness Models

National Health Services is your trusted partner for comprehensive turn-key Telehealth Solutions tailored to Hospital Systems, the Government Sector, Healthcare Providers, and Payers alike. Dive into a myriad of options available to engage with Telemedicine Platforms featuring Remote Patient Monitoring and Chronic Care Management capabilities.

Discover how your practice can unlock a wealth of benefits by embracing these cost-saving, revenue-generating solutions. Partner with us to explore the transformative potential of Telehealth in optimizing patient care, streamlining workflows, and driving financial sustainability.

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Telehealth vs. Telemedicine

Indeed, the terms "telehealth" and "telemedicine" are often used interchangeably in the healthcare realm, but there are distinctions in how some professionals and organizations apply them.

For some medical professionals, "telemedicine" specifically denotes services provided solely by physicians, while "telehealth" serves as a broader term encompassing services delivered by various healthcare providers, including nurses and therapists.

According to the Office of the National Coordinator for Health Information Technology, telehealth extends beyond clinical services to encompass a wide array of non-clinical activities, such as administrative meetings. In contrast, "telemedicine" is specifically focused on clinical services.

These nuanced definitions highlight the diverse scope of remote healthcare delivery and the importance of clear terminology for effective communication within the healthcare community.

The Rise of Telehealth

Absolutely, the term "telehealth" has indeed become increasingly prevalent and is often used interchangeably with "telemedicine." The National Institutes of Health defines telehealth as the "use of communications technologies to provide health care from a distance."

Telehealth services encompass a wide range of healthcare delivery methods, including phone calls, videoconferencing, text messaging, and email. This versatile approach allows healthcare professionals to remotely monitor patients and provide care without the need for in-person visits. For instance, patients can use devices at home to collect vital signs or other health data, enabling them to stay connected with their healthcare providers and receive timely guidance.

The scope of telehealth services is extensive, covering various medical needs such as general examinations, mental health counseling, medication consultations, and more. This flexibility makes telehealth a valuable tool in modern healthcare delivery, offering convenience and accessibility to patients while maintaining the quality of care.

Types of Telehealth

The Health Resources and Services Administration outlines four primary types of telehealth:

Synchronous videoconferencing: This involves real-time, audiovisual communication between a healthcare provider and a patient, where both parties are present simultaneously. Examples include live therapy sessions conducted through secure telehealth platforms or telephone calls between patients and physicians.
Asynchronous videoconferencing (store-and-forward): In this approach, medical information, such as diagnostic images or patient history, is transmitted to a clinician, typically a specialist, for review and diagnosis. Communication occurs at different times, allowing flexibility for both parties. Examples include sending diagnostic images electronically or engaging in secure text messaging or email consultations.
Remote patient monitoring (RPM): RPM utilizes electronic devices to collect and transmit medical data, such as vital signs or blood glucose levels, from patients to healthcare providers. This data is then interpreted by remote diagnostic testing facilities or home health agencies. RPM is often used to complement the services provided by visiting nurses.
Mobile health (mHealth): mHealth involves the use of mobile devices, such as smartphones or wearable sensors, to monitor and share health information. Patients can track various health metrics and share this data with their healthcare providers. Additionally, mHealth platforms are utilized to deliver health education materials and notifications, such as disease outbreaks or general healthcare information.

TELEHEALTH & REMOTE PATIENT MONITORING REIMBURSEMENT & COST SAVINGS

Remote patient monitoring (RPM) is more than just fancy activity trackers. It is a way to reduce hospital admissions, lower healthcare costs, and provide better care and outcomes for patients. With RPM, physicians can leverage data to help give patients better feedback regarding their conditions and treatment. In addition, RPM can also be a way to increase revenue for outpatient practices.

In simple terms, RPM is a device that collects patient data and transmits it via the internet to a physician. The collected data allows a physician to monitor changes in patient vital signs and act accordingly. There are many different types of devices on the market, which all monitor different vital signs.

RPM can be used for patients with chronic diseases such as COPD, congestive heart failure (CHF), diabetes and those who frequently visit the ER. However, RPM is not a replacement for emergency medical services. Monitoring is not done in real-time and patients will still have to call 911 for emergencies.

Telehealth is the perfect partner for remote patient monitoring. Remote patient monitoring detects worsening clinical status early when an intervention could prevent an ER visit or a hospital stay. Telehealth is how you rapidly deliver the needed interventions.

Remote Patient Monitoring is how you measure how well chronic illness is controlled. Telehealth is how you improve the control of chronic illness and prevent future complications. By adding Telehealth and Remote Patient Monitoring dramatically increases CPT revenue to the provider.

There are two approaches to Remote Patient Monitoring (RPM). These two strategies are broadly described as Fee for Service (FFS) or Value.

The FFS model generates income from billing Medicare. This approach is most profitable when you minimize device expense by deploying one low-cost device such as a blood pressure cuff. While this strategy maximizes profit from RPM services it misses other opportunities to increase revenue and reduce total medical costs.

The Value-Based approach makes money by improving quality, reducing costs, earning quality bonuses, documenting illness burden, and sharing in the medical cost savings. The earnings opportunity is much greater with the Value-Based approach.